Hey Alexander, thanks for reaching out. For the Wheelock RSSP-24MCW-FR, first, verify the power source and connections. If those are good, check if there are any visible obstructions like dust or debris that could affect the sound output. Additionally, ensure the sound settings and volume are configured correctly. If the issue persists, it might be worth checking the control panel for any logged faults related to the device. Let me know if you find anything unusual, and we can dive deeper into the troubleshooting process.