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  • #7537
    Hannah Turner

    I recently purchased a Uniview UN-IPC3535SR3-ADZK-G camera, but I’m experiencing some issues with its functionality. Can anyone help me troubleshoot?

    Khris James

    Sure, happy to help! First, let’s start with some basic troubleshooting steps:

    Power Cycle: Try turning the camera off and then back on again. Sometimes a simple restart can resolve minor issues.

    Check Connections: Ensure all cables are securely connected and there are no loose connections. If using PoE, make sure the Ethernet cable is plugged in properly and delivering power.

    Network Configuration: Verify that the camera is properly configured on your network. Check IP address settings, subnet mask, gateway, and DNS configurations.

    Firmware Update: Make sure your camera’s firmware is up to date. Sometimes updating the firmware can resolve bugs or compatibility issues.

    Reset to Factory Defaults: If the above steps don’t resolve the issue, you can try resetting the camera to its factory defaults. Refer to the user manual for instructions on how to do this.

    If you’re still experiencing problems after trying these steps, please provide more details about the specific issues you’re encountering so we can offer further assistance.

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