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  • #9337
    Emily Turner
    Participant

    I’m encountering some issues with my Xtralis OSE-SPW fire alarm system. It seems to be malfunctioning. Can anyone help me troubleshoot this?

    #9338
    Khris James
    Moderator

    Certainly! First, let’s ensure all wiring connections are secure and intact. Loose or damaged wires can often cause malfunctions in the system. Check the connections between the emitter and the control panel.

    Next, verify the power supply. Ensure that the power source to the emitter is stable and within the specified range. Fluctuations or interruptions in power can disrupt the system’s functionality.

    If the wiring and power supply seem fine, it might be worth checking for any obstructions or interference around the emitter. Objects blocking the line of sight between the emitter and the receiver can hinder proper detection.

    If the issue persists after these checks, it may indicate a faulty component within the emitter itself. In such cases, it’s advisable to contact your supplier or a qualified technician for further assistance and possibly arrange for a replacement unit.

    Remember to document any troubleshooting steps you’ve taken, as this information can be valuable for diagnosing persistent issues or communicating with technical support.

    I hope this helps resolve your problem! If you have any further questions or need additional assistance, feel free to ask.

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