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  • #7745
    Daniel Lee
    Participant

    I’m experiencing some issues with my Wheelock ELSPSTRC. It seems to be malfunctioning, and I’m not sure what the problem might be. Can anyone offer troubleshooting tips or advice on how to address this?

    #7746
    Khris James
    Moderator

    At firealarm.com, we commonly encounter troubleshooting issues with the Wheelock ELSPSTRC. Here are some initial steps you can take to diagnose and potentially resolve the problem:

    Check Power Supply: Ensure that the power source supplying the Wheelock ELSPSTRC is functioning properly. Sometimes, issues can arise due to inadequate power supply or electrical disruptions.

    Inspect Wiring Connections: Verify that all wiring connections leading to the ELSPSTRC are secure and intact. Loose or damaged connections can lead to erratic behavior.

    Review Programming: If applicable, review the programming settings of the ELSPSTRC. Incorrect programming configurations can result in unexpected behavior.

    Test Audible and Visual Components: Conduct a test of the audible and visual components of the ELSPSTRC separately. This can help pinpoint whether the issue lies with the horn/strobe unit or the control panel.

    Consult the Manual: Refer to the manufacturer’s manual for specific troubleshooting guidelines and recommendations tailored to the Wheelock ELSPSTRC.

    If these steps do not resolve the issue, it may be necessary to consult with a qualified technician for further diagnosis and repair. Feel free to reach out to us at firealarm.com for additional assistance and support.

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