Hi Ethan, thanks for reaching out. If you’ve confirmed the wiring, let’s troubleshoot further. First, check if there’s power reaching the Wheelock ELSPKBB-W. Ensure that the power source is active and providing the correct voltage.
If power is fine, make sure the alarm is properly configured for your system. Review the installation manual to verify settings and compatibility with your control panel. If you’ve recently replaced any components, ensure they are compatible and properly configured.
If the issue persists, it might be worth testing the Wheelock ELSPKBB-W in a different part of your system or contacting Wheelock’s customer support for more specific troubleshooting guidance. Let me know if you need further assistance!