Sure, happy to help! First, ensure that you’ve followed the manufacturer’s installation instructions carefully. For the Wheelock E70-24MCW-FW, it’s crucial to properly wire it according to the provided diagrams. Make sure the power supply is compatible and providing the correct voltage. Additionally, check for any obstructions around the device that might affect its operation. If you’re still having trouble, feel free to provide more details, and we can troubleshoot further.