[Isabella Adams]

Hey folks, I’m having trouble with an Edwards | EST SIGA-IM2 in my fire alarm system. It’s not responding as expected. Any tips on troubleshooting this?

[Khris James]

Hi Isabella, sorry to hear about the issue. Let’s start by checking the basics. Confirm that the SIGA-IM2 is properly powered, and the wiring is secure. If possible, check for any error codes on the panel that might give us a clue. Also, ensure the device is programmed correctly in the system. If the problem persists, consider swapping it with a known working device to see if the issue lies with the SIGA-IM2 itself or the broader system. Let me know what you find, and we can narrow down the solution from there.

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