It’s possible that the issue lies in either the battery itself or the installation process. Firstly, ensure that the battery is correctly connected to the fire alarm system. Check the wiring and connections to make sure everything is secure.
Secondly, verify that the battery is fully charged. Sometimes, new batteries may require initial charging before use. If it’s not charged, connect it to a compatible charger and let it charge fully before attempting to use it again.
If the connections and charging are not the issue, it’s possible that the battery may be defective. In this case, you may need to contact the manufacturer for a replacement.
Lastly, ensure that the battery is compatible with your fire alarm system. Double-check the specifications to make sure it meets the requirements of your system.
By following these troubleshooting steps, you should be able to determine the cause of the issue and resolve it accordingly.