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I recently installed an Apollo 55000-650APO , but it doesn’t seem to be functioning properly. What troubleshooting steps can I take to identify and resolve the issue?
Firstly, ensure the detector is properly installed according to the manufacturer’s guidelines. Check if the wiring connections are secure and that the device is receiving power.
Next, perform a visual inspection of the detector. Ensure there’s no obstruction blocking the sensor chamber and that the detector is free from dust or debris.
If the detector is properly installed and visually inspected, try resetting it. Disconnect power, remove the detector from its base, and reattach it after a few moments. Ensure the base is clean and the connections are secure.
If the issue persists, consider testing the detector with a compatible tester. This will help determine if the detector itself is faulty or if there’s an issue with the wiring or power supply.
If none of these steps resolve the problem, it’s advisable to contact Apollo technical support or a certified technician for further assistance. They can provide more specialized troubleshooting and guidance based on the specific circumstances of your installation.
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