Hey there! Sorry to hear about the trouble with your SPSWL strobe light. First off, let’s ensure the basics are covered. Have you verified that the strobe light is compatible with your fire alarm panel and that it’s properly addressed in the system programming? Sometimes a simple oversight in configuration can lead to issues. Additionally, double-check the wiring connections to ensure they’re secure and correct. If everything seems in order there, it’s worth testing the power supply to confirm it’s providing the necessary voltage for the strobe to operate. If all else fails, it might be a faulty unit and warrant replacement. Feel free to provide more details, and we can troubleshoot further together!