Sure, let’s start by checking a few common issues. First, make sure the device is properly powered and connected to the fire alarm control panel. Check for any loose wires or connections. Next, inspect the device for any physical damage or obstructions that could be affecting its operation. If everything appears to be in order, try resetting the device by power cycling it. If the problem persists, it might be a malfunction within the device itself, and you may need to contact technical support for further assistance.