[Caleb Turner]

I’ve installed a Silent Knight SK-PHOTO-W smoke detector, but it doesn’t seem to be functioning properly. What troubleshooting steps should I take to address this issue?

[Khris James]

Hey there! Here are a few troubleshooting steps you can take to address the issue with your Silent Knight SK-PHOTO-W smoke detector:

Check Power Supply: Ensure that the power supply to the detector is adequate and stable. Sometimes, fluctuations in power can affect the functionality of the detector.

Clean the Detector: Dust and debris can accumulate over time and interfere with the sensor’s operation. Try gently cleaning the detector with a soft brush or compressed air to remove any build-up.

Inspect Wiring: Make sure all wiring connections are secure and undamaged. Loose or damaged connections can cause the detector to malfunction.

Test the Detector: Use the test button on the detector to verify if it’s working properly. If the detector fails the test, it may need to be replaced.

Check for Interference: Nearby electronic devices or sources of electromagnetic interference could disrupt the detector’s operation. Try moving the detector to a different location to see if the issue persists.

If you’ve tried these troubleshooting steps and are still experiencing problems, it may be best to contact Silent Knight customer support for further assistance.

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