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I recently installed a Fire-Lite MS-5UD-3 in a commercial building, but I’m experiencing some issues with its operation. The panel seems to be receiving power, but I’m having trouble getting it to communicate with the devices in the five zones. What could be causing this issue, and how can I troubleshoot it?
First, ensure that all wiring connections are secure and properly terminated. Check the power supply to confirm it’s delivering the correct voltage. Next, review the programming settings to ensure they match the device configurations. If everything appears to be set up correctly, try isolating each zone to identify if the issue lies with a specific zone or the panel itself. Additionally, check for any fault indications or error codes on the panel’s display, as they can provide valuable insight into the nature of the problem. If you’re still unable to resolve the issue, contacting technical support for further assistance may be necessary.
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