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  • #7659
    Emma Evans
    Participant

    I have a Gent M1A-R470FG-G017-01 fire alarm panel that’s showing an error code. I’m seeing the code ‘G017’ displayed. What could be the issue, and how can I troubleshoot it?

    #7660
    Khris James
    Moderator

    At firealarm.com, we understand the importance of swiftly resolving issues with fire alarm panels. The error code ‘G017’ on your Gent M1A-R470FG-G017-01 panel typically indicates a fault with the zone circuit. To troubleshoot this, first, check for any loose connections or damaged wiring within the affected zone. Next, ensure that the devices connected to the zone, such as smoke detectors or manual call points, are functioning correctly. If the issue persists, it may require further investigation by a certified technician to diagnose and rectify the problem. Remember to consult the panel’s user manual for specific troubleshooting steps and contact our support team for additional assistance if needed.

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