At firealarm.com, we understand the importance of a reliable fire alarm system. Regarding your Potter ARM-1 issue, the first step in troubleshooting is to check the power source. Ensure that the system is receiving adequate power and that all connections are secure. Additionally, review the system’s manual for any specific error codes or indicators that might help pinpoint the issue. If you’re still experiencing problems, don’t hesitate to reach out to our technical support team for further assistance.