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  • #7525
    Amanda Taylor
    Participant

    Hello everyone, I’m having some trouble with my Apollo SA5000-230APO fire alarm system. It seems to be malfunctioning and giving off false alarms. Has anyone else experienced this issue, and how did you resolve it?

    #7526
    Khris James
    Moderator

    Hi there! At firealarm.com, we’ve encountered similar issues with the Apollo SA5000-230APO. False alarms can be frustrating and potentially dangerous if they lead to complacency. Here are a few troubleshooting steps you can try:

    Check for Environmental Factors: Sometimes environmental factors like dust, humidity, or extreme temperatures can trigger false alarms. Ensure the system is installed in an appropriate environment.

    Inspect Sensors and Detectors: Dust or debris buildup on sensors can cause false alarms. Inspect and clean sensors regularly according to the manufacturer’s guidelines.

    Review Wiring Connections: Loose or damaged wiring can also lead to false alarms. Check all wiring connections and repair or replace any damaged components.

    Update Software/Firmware: Ensure the system’s software or firmware is up-to-date. Sometimes, manufacturers release updates to address bugs or improve system functionality.

    Consult Technical Support: If the issue persists after trying these steps, it’s best to reach out to Apollo’s technical support team or a certified technician for further assistance. They may be able to diagnose the problem more accurately and provide a solution tailored to your specific situation.

    Hope this helps resolve your issue!

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