[Tyler Moore]

I’ve encountered an issue with my Det-Tronics U5015A3M13A fire alarm system where it keeps triggering false alarms. What steps should I take to troubleshoot and resolve this problem?

[Khris James]

First, ensure that the device is installed in a suitable environment, free from excessive dust, moisture, or temperature extremes, which could trigger false alarms. Check the wiring connections to ensure they are secure and undamaged. Next, inspect the detector for any obstructions or contaminants that could interfere with its operation. Additionally, review the alarm set points and sensitivity settings to ensure they are appropriately configured for the environment. If the issue persists, consider consulting the manufacturer’s technical support or contacting a qualified technician for further assistance.

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